1-on-1 Scheduled Support

Tech support is always available on a first-come, first-served basis in the Computer Lab. But sometimes you need a little extra focus and that’s where our 1-on-1 scheduled appointments come in.

🗓️ Book an Appointment

You can book an appointment by clicking the button below and completing the form. (Please note spaces are limited.)

Support appointments are blocked for 30 minutes and are a great alternative to taking a class as they occur during regular class time.

💻 Here’s How it Works

• Book your appointment

• Arrive at the computer lab, in the Still Room, a few minutes before your appointment

• Let a Suran staff member know you have are there for an appointment and

  they’ll connect you with a support specialist

Tips for Success

• Have your laptop connected to CDM+ and ready to log in, or have your credentials handy if you need to use a lab computer

• Please be respectful of other attendee’s appointments

• If you need additional time beyond the appointment, the support specialist can

  book a follow-up time with you (including after you return home from the conference)

🤔 Need to Cancel or Re-schedule?

No problem! Just follow the instructions in the confirmation email or stop by the Help Desk and we’ll be happy to help!